Customer privacy

RJ MC CARNEY HIRE LTD (hereinafter referred to as “we” or “the Company”) respects your privacy and is committed to properly handling and protecting your personal information in accordance with applicable data protection laws.

This Privacy Policy explains the information we may collect, use, store, and share when you visit this website, submit consultation requests, contact us, or use related services.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Name
Company name and position
Email address
Phone number
Project location or delivery/receipt address
Equipment rental and project requirements
Consultation materials you voluntarily submit
Other necessary information related to project consultation or services

If the website offers online ordering or other transaction functions in the future, we may collect your name, delivery address, and contact information as needed to complete orders or provide related services.

For the website, which currently focuses on B2B project consultation, we primarily collect this information to process your consultation requests, project communication, and customer service, rather than for real-time equipment inventory or online equipment reservations.

2. Payment Security | PCI-DSS Compliance

If the website or related services offer online payment functionality in the future, all payment transactions will be processed through an appropriate and secure third-party payment service provider, which will be responsible for complying with applicable PCI-DSS (Payment Card Industry Data Security Standard).

RJ MC CARNEY HIRE LTD does not store complete credit card numbers or CVV security codes on its own servers.

Payment card information is, in principle, processed by the corresponding third-party payment service provider in accordance with its security measures and applicable payment security standards.

If this website does not currently offer online payment functionality, these terms do not imply that the website is collecting or processing credit card information.

3. Data Usage | How We Use Your Information

We may use the information we collect to:

Respond to your inquiries;
Understand and assess project needs;
Provide equipment leasing consulting services;
Develop equipment selection and leasing recommendations;
Conduct cost comparisons and project planning;
Manage customer relationships and ongoing consulting projects;
Provide customer dashboards and project tracking features (where applicable);
Improve our website and services;
Fulfill applicable legal, regulatory, and contractual obligations.

We will not sell your personal information to third parties.

4. Third-Party Sharing

We will only share relevant personal information with necessary service providers when necessary for our business operations or as permitted by law.

This may include:

IT and website hosting service providers;
Email and communication service providers;
Payment service providers (where applicable);
Logistics and transportation service providers (where applicable);
Professional advisors, legal or accounting service providers (where necessary);
Government, regulatory, or law enforcement agencies legally entitled to access information.

We will not sell, rent, or otherwise commercially sell your personal information to third parties.

Third-party service providers should only process your information to the extent necessary to provide the relevant services and should comply with applicable data protection and information security requirements.

5. Data Retention

We retain personal information only for the period necessary to achieve the purpose for which it was collected, or for the period required by law, regulatory, tax, accounting, contractual, and dispute resolution requirements.

The retention period for materials related to consulting projects may vary depending on:

the nature of the project;
contractual or business relationship;
legal and regulatory requirements;
accounting and tax requirements;
potential or actual disputes;
information security and business record requirements;

and so on.

When personal information no longer has a reasonable business or legal necessity for retention, we will take appropriate measures in accordance with applicable laws to delete, anonymize, or securely dispose of the relevant information.

6. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, modification, or disclosure.

However, no data transmitted over the Internet or stored electronically can be guaranteed to be absolutely secure. Therefore, we cannot guarantee that information will not be affected by unauthorized access or other security incidents in all circumstances.

7. Your Data Rights

Depending on your region and applicable data protection laws, you may have the following rights:

To request access to your personal information held by us;
To request correction of inaccurate or incomplete information;
To request the deletion of your personal information, where permitted by law;
To request restriction on the processing of certain personal information;
To object to certain data processing, where applicable;
To request a copy of the personal information you have provided to us.

If you wish to exercise your data rights, please contact us using the following contact information:

Email: rjcarneyhire@outlook.com

We may need to take reasonable steps to verify your identity to protect your personal information from unauthorized access.

8. Cookies

This website may use necessary cookies and similar technologies to maintain the proper functioning of the website, remember user preferences, improve the website experience, and conduct website analysis where applicable.

You can manage or restrict some cookies through your browser settings.

For specific information about cookies, please see our Cookie Policy.

9. International Data Transfers

Some third-party service providers may be located in countries or regions outside the UK. If personal information needs to be transferred internationally, we will take reasonable measures in accordance with applicable data protection laws to ensure that the relevant information is adequately protected.

10. Children’s Privacy

This website is primarily intended for corporate clients, contractors, facility managers, project managers, and other professional users, and is not specifically intended for children.

If we discover that children’s personal information has been collected without proper authorization, we will take reasonable measures to process the relevant information, as required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy based on changes in business, laws and regulations, website functionality, or data processing methods.

The updated version will be posted on this page, and the latest update date will be indicated where appropriate.

12. Contact Us

If you have any questions about this Privacy Policy, personal information processing, or data rights, please contact us.