Terms of Service

Welcome to the RJ MC CARNEY HIRE LTD website. These Terms and Conditions apply to your access to this website, submission of project consultation requests, and purchase or acceptance of our B2B equipment rental consultation and technical advisory services.

By submitting a consultation request, confirming the scope of services, or making payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

1. Company & Services

Company: Ryan James MC CARNEY

We primarily provide online aerial work platform and material handling equipment rental consultation services to clients in the construction, warehousing, facilities management, industrial, and related industries.

Our consulting services include, but are not limited to:

Boom Lifts
Scissor Lifts
Telehandlers
Forklifts
Vertical Mast Lifts
Equipment Selection Consulting
Rental Specifications and Term Recommendations
Cost Comparison
Fleet Optimization
Risk Assessment Explanation
Equipment Logistics and On-Site Deployment Planning

We are a provider of equipment rental consulting and technical advisory services, not a traditional equipment rental operator.

Unless otherwise expressly agreed in writing, we do not directly sell, rent, transport, or supply physical equipment.

2. One-Time Services

The consulting services provided by RJ MC CARNEY HIRE LTD are all one-time services.

Unless otherwise agreed in writing:

The service is not an automatically renewing service;
It does not constitute a subscription service;
Subscription orders will not be automatically generated;
Each consulting project is executed according to a separately confirmed scope of service;
Continuous consulting services will not be automatically provided after a service is completed.

If a client requires new project consultation, a new consultation request should be submitted and processed according to the previously confirmed scope of services and fees.

3. Scope of Services

The specific consultation service content is based on the information submitted by the client and the project scope confirmed by both parties.

Consultation deliverables may include:

Lease specification sheet;
Equipment type and specification recommendations;
Cost comparison model;
Lease term analysis;
Risk assessment statement;
Equipment logistics planning;
On-site deployment recommendations;
Project consultation report;
Other electronic consultation materials confirmed in writing by both parties.

If the client requests additional work beyond the original scope of services, RJ MC CARNEY HIRE LTD can provide an additional quote based on the increased workload.

Any additional work not confirmed by both parties will not be considered part of the original scope of services.

4. Online Service Delivery

All consultation services are provided online in principle.

Delivery tools may include:

Email;
Online meetings;
Video conferencing;
Telephone;
Secure electronic file sharing;
PDF, Word, Excel, or other electronic file formats.

Service deliverables are considered complete upon delivery to the client’s designated email address or upload to an online system accessible to the client.

5. Payment Terms

The fees, payment methods, and payment schedules for all services will be clearly stated in the client’s consultation request or service confirmation document.

Unless otherwise agreed in writing by both parties:

Service fees shall be paid according to the confirmed payment requirements;

We will only begin providing the corresponding consultation services after payment is received;

The client is responsible for ensuring the accuracy and validity of payment information;

Bank fees, payment platform fees, or other related fees, if applicable, may be borne by the client;

For projects where payment has not been received, we may suspend services or postpone delivery of the final consultation deliverables.

If a third-party payment service provider handles the payment, the transaction may also be subject to the terms and conditions of that payment service provider.

6. No Refund Policy

All consultation services are one-time services. Once the service is confirmed and provided, refunds are generally not supported.

Because our consulting services are professional and customized services based on the client’s project needs, once project analysis, equipment research, cost comparison, report preparation, or other consulting work begins, irreversible time and professional resources may have already been invested.

Therefore:

Confirmed consulting services cannot be unilaterally cancelled by the client with a refund request;
Services already underway are non-refundable;
Completed or delivered consulting deliverables are non-refundable;
Failure to read, download, or use completed consulting deliverables by the client does not constitute a reason for a refund;
Changes to project plans, equipment requirements, or no longer needing the consulting services by the client generally do not constitute a reason for a refund.

However, the “no refund” policy in these terms does not exclude or limit any non-excluded legal rights granted to consumers or business clients under applicable law, nor does it exclude situations where a refund, remedy, or other relief is required by law.

7. Client Responsibilities

Clients shall provide true, accurate, and complete project information.

This information may include:

Project location;
Working height;
Scope of work;
Equipment purpose;
Ground conditions;
Load requirements;
Required quantity;
Lease period;
Project start date;
Site access conditions;
Equipment transportation requirements;
Other relevant safety and logistics information.

Incomplete, inaccurate, or outdated information provided by the client may affect the consultation results.

RJ MC CARNEY HIRE LTD shall not be liable for any results or delays caused by errors, omissions, or incomplete information provided by the client.

8. Nature of Consultation and Non-Guarantee Terms

Our consultation aims to assist clients in equipment selection, leasing planning, and project decisions.

Consultation opinions do not constitute:

Legal advice;
Engineering design;
Statutory risk assessment;
Occupational health and safety audit;
Equipment certification;
Equipment operation training;
Medical or other professional advice.

Clients should have qualified and competent personnel conduct the final risk assessment, equipment selection, and operational decisions based on actual site conditions.

The actual suitability of equipment may also be affected by manufacturer requirements, equipment condition, site conditions, weather, ground conditions, load, and other factors.

9. Third-Party Suppliers

If the consultation involves third-party equipment rental suppliers, we can assist clients in analyzing or comparing relevant equipment and rental options.

However, the third-party supplier is responsible for:

Actual equipment supply;
Equipment inventory;
Equipment condition;
Transportation;
Maintenance;
Equipment operation support;
Actual rental contract;
Equipment delivery and return.

Unless otherwise agreed in writing, RJ MC CARNEY HIRE LTD is not liable for the actions of third-party suppliers, equipment condition, price, inventory, delays, transportation, or contract performance.

10. Intellectual Property

Unless otherwise agreed in writing, the intellectual property rights of this website and our original consulting materials belong to RJ MC CARNEY HIRE LTD or its legal licensors.

This includes, but is not limited to:

Website text;
Website structure;
Graphics and visual content;
Consulting templates;
Report structure;
Cost comparison models;
Original analysis methods;
Data processing methods;
Branded content.

After completing payment for the relevant services, clients may use the final consulting deliverables specifically provided for their projects for their own internal business purposes.

Unless with our written permission, clients may not:

Resell consulting reports;
Commercialize consulting templates;
Sell or license to third parties;
Mass reproduction;
Publish as their own commercial material;
Remove or modify copyright and proprietary notices.

Third-party materials, manufacturer information, trademarks, brand names, and other content protected by third-party intellectual property rights remain the property of their respective owners.

11. Website Content

We will make reasonable efforts to ensure the accuracy of the website and consulting materials, but do not guarantee that all information will always be:

Complete;
Up-to-date;
Error-free;
Applicable to all projects;
Applicable to all devices;
Applicable to all regions.

Equipment models, specifications, prices, rental terms, and availability may change over time and with suppliers.

Clients should not rely solely on general information on the website to make decisions involving significant security, financial, or legal risks.

12. Limitation of Liability

To the maximum extent permitted by applicable law, RJ MC CARNEY HIRE LTD shall not be liable for any indirect, consequential, or business losses arising from, including but not limited to:

Loss of profits;
Loss of revenue;
Loss of business opportunities;
Project delays;
Business interruption;
Third-party contract losses;
Unable to supply equipment;
Third-party supplier delays;
Departmental equipment performance differing from expectations.

For any legally limitable direct damages, our total liability shall, in principle, not exceed the actual amount paid by the client for the specific consulting services that give rise to such liability.

However, this clause does not exclude or limit any liability that cannot be excluded or limited by law, including liability under applicable law arising from fraud, willful conduct, or other acts that cannot be limited by law.

13. Force Majeure

We are not liable for delays or inability to perform caused by events beyond our reasonable control.

Such events may include:

Natural disasters;
Fire;
Flood;
War;
Terrorism;
Government actions;
Major network failures;
Power or communication outages;
Third-party service failures;
Strikes;
Major supply chain disruptions;
Other events beyond reasonable control.

14. Dispute Resolution

If a customer has a dispute regarding the service, payment, or these terms, both parties should first attempt to resolve the dispute amicably through negotiation.

The recommended dispute resolution process is as follows:

Phase 1: Direct Communication
The customer should first contact us via email, explaining the disputed matters and relevant project information.

Phase 2: Management Review
If the dispute cannot be resolved through initial communication, both parties may conduct further internal review and negotiation.

Phase 3: Mediation
If both parties agree, they may seek independent third-party mediation to attempt to resolve the dispute before formal litigation.

Phase 4: Court Proceedings
If the dispute still cannot be resolved, either party may seek relief from a competent court or other legal dispute resolution institution in accordance with applicable law.

Where applicable law permits, both parties should give each other a reasonable opportunity to resolve the dispute before initiating formal legal proceedings.

15. Governing Law

These Terms and Conditions, and any contractual relationship arising from this website or related services, shall, in principle, be governed by and construed in accordance with the laws of Northern Ireland.

Without violating any applicable mandatory law, any dispute relating to these Terms shall be settled by the courts of Northern Ireland with appropriate jurisdiction.

These Terms are not intended to exclude or limit any other statutory rights or jurisdiction that are not excluded by applicable law.

16. Changes to These Terms

We may update these Terms in light of changes to our business model, website functionality, laws and regulations, or service content.

The updated version will be posted on this website and will show the latest update date.

We will provide appropriate notice where reasonable, if required by law or if it has a material impact on the interests of our customers.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be adjusted or deleted to the minimum extent permitted by law.

The remaining provisions will remain in full force and effect.

18. Entire Agreement

For a specific consulting project, these Terms, together with the scope of services, pricing, project confirmation documents, and other applicable agreements confirmed in writing by both parties, constitute the complete agreement between the parties regarding that service.

In the event of any conflict between the written agreement for a specific project and the general terms of this website, the written agreement explicitly confirmed by both parties for that specific project shall prevail.