Terms of Service

This website is operated by WIGHT GARDENING SERVICES LTD. By accessing, browsing, or using this website, and by consulting, booking, or purchasing garden maintenance services through this website, you indicate that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree to these Terms, please stop using this website and related services.

1. Service Description

WIGHT GARDENING SERVICES LTD provides garden maintenance and related outdoor maintenance services to residential and commercial clients in the UK.

Services may include:

Lawn mowing
Hedge trimming
Plant and shrub trimming
Weed control
Seasonal garden maintenance
General garden and outdoor maintenance
Other related maintenance work provided according to the client’s actual needs

Specific service content, scope of work, service time, and fees will be confirmed based on the client’s actual needs.

2. One-Time Purchases and Services

This website offers one-time purchase garden maintenance services.

A one-time purchase means that the client pays the corresponding fee for the agreed specific service items, and the service is completed within the scope confirmed by both parties. No subsequent services or periodic payments will automatically arise after the one-time service is completed.

If the client wishes to continue receiving garden maintenance services, a separate appointment or purchase will be required based on the service arrangements subsequently confirmed by both parties.

The specific details, scope of work, expected arrangements, and cost of a one-time service should be confirmed by the client with WIGHT GARDENING SERVICES LTD before the service commences.

3. Service Appointment

Submitting an inquiry or service request does not automatically constitute confirmation of a service appointment.

Before accepting a service request, we may need to confirm:

Service location
Approximate size and condition of the garden
Required maintenance work
Service date and time
Service cost
Other practical requirements related to service execution

A service appointment is considered formally confirmed only after both parties confirm the relevant arrangements.

4. Payment Terms

The client shall make payment according to the price and payment terms provided at the time of service confirmation.

Unless otherwise agreed in writing by both parties:

The client shall pay the confirmed service fee;
A one-time purchase corresponds only to the confirmed service; The client will not incur any additional periodic payment obligations without mutual confirmation; Any additional costs arising from changes in the actual scope of work should be confirmed with the client before the commencement of the relevant work.

If payment is not received, we may suspend or cancel service arrangements that have not yet commenced.

5. Service Changes and Cancellations

If a customer needs to change a confirmed service time or work content, they should contact us as soon as possible.

If the service has not yet started, we will do our best to assist in adjusting the arrangements based on the actual situation.

If a customer requests to expand the originally planned service scope, we may need to reconfirm the service content and fees.

For completed services, the customer is still required to pay the corresponding fees according to the service arrangements confirmed by both parties.

6. Customer Responsibilities

To ensure the normal operation of the service, the customer should:

Provide an accurate service address and necessary contact information;
Provide truthful and accurate service requests;
Ensure we have reasonable access to the agreed service area;
Inform the customer of any known special circumstances before the service begins;
Do not request us to engage in illegal or unsafe activities;
Cooperate with all communication and arrangements reasonably necessary to complete the service.

If the service cannot be performed normally due to inaccurate information provided by the customer, inability to access the service area, or other customer-related reasons, we may need to reschedule the service time.

7. Intellectual Property

Unless otherwise expressly stated, all text, page content, graphics, photographs, page layout, website structure, brand name, logo, and other related content on this website are owned or legally used by WIGHT GARDENING SERVICES LTD or relevant rights holders.

Without written permission, you may not:

copy, reproduce, or republish website content;
use website content for commercial purposes;
modify, sell, or distribute website content;
use the website name, logo, or related brand elements without authorization;
systematically scrape or copy website content;
claim ownership of any intellectual property rights belonging to WIGHT GARDENING SERVICES LTD.

These terms do not assign any intellectual property rights to customers.

8. Acceptable Use

You may legally access and use this website to learn about service information, contact us, and purchase or book related services.

You may not use this website to:

engage in illegal activities;
submit false or misleading information;
impersonate another person or entity;
interfere with the normal operation of the website;
attempt unauthorized access to the website system;
distribute malicious software or other harmful content;
collect or misuse other users’ information;
infringe upon the intellectual property rights, privacy rights, or other legal rights of others;
use the website in a manner that may harm the interests of WIGHT GARDENING SERVICES LTD or other users.

9. Prohibited Conduct and Consequences

If we reasonably believe that a user has violated these terms, engaged in illegal conduct, misused the website, or posed a risk to the website or other persons, we may take appropriate measures, including:

restricting or suspending access to the website;
refusing or canceling services that have not yet commenced;
canceling related appointments;
removing non-compliant content;
taking further measures as permitted by law.

If the conduct involves illegal activity, we may provide necessary information to the relevant authorities in accordance with applicable laws.

10. Limitations on Service Content

We will provide garden maintenance services based on the scope of services confirmed by both parties.

Due to the fact that the actual conditions of the garden may be affected by weather, plant condition, site conditions, and other factors, the service outcome may vary depending on the specific circumstances.

For work exceeding the original scope of service, we may need to reconfirm the service content and fees before implementation.

11. Limitation of Liability

To the maximum extent permitted by law, WIGHT GARDENING SERVICES LTD shall not be liable for any indirect, incidental, or consequential damages arising from:

Inaccurate information provided by the customer;

Failure of the customer to cooperate with the service as agreed;

Inability to reasonably access the service location;

Inclement weather or other circumstances beyond reasonable control;

Temporary website inaccessibility or technical malfunction;

Problems with third-party websites, services, or systems;

Matters beyond the scope of the service agreed upon by both parties.

These Terms do not exclude or limit liability that cannot be excluded or limited by law, including rights legally enjoyed by consumers under applicable law.

12. Force Majeure

If service is delayed or unavailable due to circumstances beyond our reasonable control, we shall not be deemed to have breached these Terms.

Such circumstances may include severe weather, natural events, public service disruptions, traffic problems, government measures, or other events beyond reasonable control.

Where possible, we will communicate with the customer and attempt to reschedule the service.

13. Dispute Resolution

If you have any questions about the Service or these Terms, we recommend that you first contact us directly so that both parties can attempt to resolve the issue through amicable communication.

If the dispute cannot be resolved through communication, the parties may seek appropriate dispute resolution methods in accordance with applicable law, including mediation, arbitration, or court proceedings where applicable.

The legal rights of consumers under the law shall not be limited by these Terms.

14. Applicable Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Without prejudice to the mandatory rights of consumers under the law, disputes relating to these Terms or related services shall be handled in accordance with applicable English and Welsh law.

15. Modification of Terms

We may update these Terms of Service in accordance with business changes, service adjustments, or legal requirements.

If you continue to use this website or purchase related services after the Terms are updated, you agree to the updated Terms.

16. Independence of Terms

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be adjusted or deleted to the extent permitted by law, while the other provisions shall remain in full force and effect.

17. Entire Agreement

These Terms of Service, along with the service content, prices, and arrangements confirmed by both parties for specific services, constitute the complete agreement between the parties regarding the relevant services.

If the parties have a separate express written agreement for a specific service that conflicts with these Terms of Service, the express written agreement for that specific service shall prevail to the extent applicable.