Privacy Policy

This Privacy Policy applies to WIGHT GARDENING SERVICES LTD (hereinafter referred to as “this website”). We value the personal information of our customers and website visitors and are committed to collecting, using, storing, and protecting such information in a reasonable and transparent manner.

1. Information We Collect

When you contact us through this website, inquire about garden maintenance services, or submit relevant information, we may collect:

Name
Email address
Phone number
Service address or garden location
Your proactive service requests and other inquiries
Technical information related to website access, such as browser type, device information, and basic access data

We will only collect relevant information to the extent necessary to provide the service and process customer inquiries.

2. How We Use Personal Information

We may use the information we collect to:

Respond to your inquiries and service requests
Understand your garden maintenance needs
Communicate service content, scheduling, and related costs
Arrange and provide agreed-upon garden maintenance services
Improve website functionality and user experience
Handle website security and technical issues
Comply with applicable legal or regulatory requirements

We will not use your personal information for purposes unrelated to the services we provide.

3. Information Sharing

We will not sell your personal information.

When providing website functionality, communication services, or processing related business, we may share limited information with third-party service providers who provide these services, if necessary. These third parties will only process the information to the extent necessary to perform the relevant services.

We may also disclose information in accordance with the law, or to protect the legitimate rights and interests of this website, our customers, and others.

4. Cookies

This website may use cookies or similar technologies to help the website function properly, understand basic website usage, and improve user experience.

You can manage or restrict cookies through your browser settings. Disabling some cookies may affect certain website functions.

5. Information Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, use, modification, disclosure, or loss.

However, no method of internet transmission or electronic storage can guarantee absolute security; therefore, we cannot guarantee that information will be free from security risks in all circumstances.

6. Information Retention

We retain personal information only for a reasonable period necessary to achieve the purposes for which it was collected, and will determine the appropriate retention period based on actual business needs, legal obligations, and dispute resolution requirements.

When personal information is no longer needed, we will delete, anonymize, or take other appropriate processing measures in accordance with applicable requirements.

7. Your Privacy Rights

Under applicable data protection laws, you may have the following rights:

To request whether we hold your personal information

To request a copy of your personal information

To request correction of inaccurate or incomplete information

To request the deletion of personal information where applicable

To restrict or object to certain information processing where applicable

To withdraw previously given consent where applicable

To file a complaint regarding the processing of your personal information

If you wish to exercise these rights, you can contact us through the contact information provided on this website.

8. Third-Party Websites

This website may contain links to other websites or third-party services. Third-party websites have independent privacy policies and data processing rules.

We are not responsible for the privacy practices of third-party websites. Before accessing a third-party website, we recommend that you review its respective privacy policy.

9. Children’s Information

This website provides garden maintenance services to general customers. We do not knowingly collect children’s personal information.

If you believe that a child has submitted personal information to us without proper authorization, please notify us through the contact information on this website so that we can take appropriate action.

10. Updates to the Privacy Policy

We may update this Privacy Policy as needed due to business changes, website feature adjustments, or applicable legal requirements.